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Communication Hierarchy Feedback & Take-aways

Understanding the communication hierarchy is one of the critical skills you will need to be successful. We look forward to hearing your thoughts!

Jim B. Jim B.
asked 07/14/2021 19:39
20 views

NLP Process for Change

Mary M. provided the following comments on the NLP Process for Change:   "Getting people to articulate their desired state is something that requires a skilled questioner who understands how important framing is.  It is a pretty incredible experience when you have a conversation with someone and at the end you realize you have helped them see what could be in their future and truly understand all of the positive changes that will happen.  It is so much more rewarding than they way we used to be taught to badger people or “find their pain” to get ...

Jim B. Jim B.
asked 07/07/2021 17:30
26 views

Check out what others are saying about EnrollMatch

Comments from Chris Y : "The modules and webinars are very eye-opening in certain respect and certainly provide perspective. I think moving forward, I’ll be more adept and cognizant with identifying certain stages a prospective student may be in, and, in turn, can communicate more effectively with the methods and strategies that have been addressed in a variety of modules an webinars. Knowing what questions to ask, how to ask them as well as knowing what NOT to ask will improve my overall rapport and developing relationships with students. Putting questions into perspective from above the line ...

Jim B. Jim B.
asked 07/01/2021 15:37
21 views

Returning to Campus or Staying Remote?

How many of you are already back in the office, even in a hybrid type schedule? Or is your institution planning on returning after July 1 to in-person? Or has your organization adopted remote style of work?  I'm interested to hear where you are all working from these days and also, if you had a perfect world, which atmosphere would ultimately choose for your work environment? And has your response changed over the past year or so?

Kelly G. Kelly G.
asked 06/22/2021 10:43
26 views

Favorite Quote

Do you have a quote that you live by, or have posted by your work space or in your office?  What is it and why does it resonate with you?

Kelly G. Kelly G.
asked 06/01/2021 12:52
45 views

CONTEST-Encouraging and Engaging Your Students

Now that you have watched "Encouraging and Engaging Your Students" in the webinar library.  Tell us what are some of your takeaways from it? Or do you have something to add to the topic?     [The video can be found in My Courses>EnrollMatch>Webinars and it is the very last webinar in the people skills section but I did copy the link below just in case you need help locating it!]  https://elearning.nortonnorris.com/DesktopModules/Interzoic.AccordLMS/SCOLoader.aspx?LEID=faddb9d0-ef63-41ae-b024-4de9d74b7c00&FId=5dbd0a0a-0ab4-4c5d-bcc8-e4fe53375dbe&MId=505&PortalId=0&TbId=73

Kelly G. Kelly G.
asked 04/12/2021 14:04
67 views

CONTEST-The Power of Persuasion

Now that you have watched "The Power of Persuasion" in the webinar library.  Tell us what are some of your takeaways from it? Or do you have something to add to the topic?   [The video can be found in My Courses>EnrollMatch>Webinars and it is the very last webinar in the sales skills section but I did copy the link below just in case you need help locating it!] https://elearning.nortonnorris.com/DesktopModules/Interzoic.AccordLMS/SCOLoader.aspx?LEID=8209175d-6220-4643-9a57-175ea26935d0&FId=fa7b1cf6-aee7-4ba4-8eef-e54a49d4af49&MId=505&PortalId=0&TbId=73

Kelly G. Kelly G.
asked 04/12/2021 13:42
21 views

What is your area of expertise?

Out of everything that you do on a regular basis, what is your biggest strength? Are you the referral queen/king? Are you the start rate super star? What is something that you do incredibly well at work?

Kelly G. Kelly G.
asked 05/10/2021 17:56
10 views

What's your VAK style?

We are often trying to determine the preferred styles of our prospective students, that sometime we forget about our own preference.  So I am interested to know what is your VAK style of choice?  Are you visual, auditory or kinesthetic?  

Kelly G. Kelly G.
asked 04/07/2021 17:02
23 views

Share your Space!

Some of us might have a home office right now, some of us might be going into an office, either way, your space represents you. So what are things that help you be productive in your space? What are some things that help you maintain a positive attitude or stay calm? For years, I was constantly moving around my house to find the most lighting, the area that was most quiet, and the area that kids would stay out of, but it just didn't work for me anymore. I hated moving around all day long. So in the ...

Kelly G. Kelly G.
asked 03/01/2021 13:55
15 views

Q1 Success Stories

As we are nearing the end of Q1, we'd love to hear about some of your 'wins' over the past quarter. Please share some of the great things that happened at your institution or campus this quarter.

Kelly G. Kelly G.
asked 03/22/2021 17:13
74 views

Professional Goals - 2021

In order to achieve consistent success in the professional world, it's important to establish and set professional goals. There is no better time to review your professional goals than at the beginning of a new year. Throughout 2020 as we were all experiencing our strange new world, I made a commitment to read more professional books that would allow me to expand my knowledge and to grow professionally. I did select a few great books to read, such as "Good to Great" by Jim Collins, and "The Power of Positive Leadership" by Jon Gordon, both ...

Jim B. Jim B.
asked 01/15/2021 16:06
22 views

Training Tools

I have a question about training needs. If you could imagine a tool to help you train your staff better, what would it look like? Or if you are newer employee, what do you wish you had access to during your initial training that would help you?   Just trying to take an inventory on your training needs and seeing how we can best help you and your team succeed in 2021!

Kelly G. Kelly G.
asked 02/18/2021 19:42
13 views

One month into 2021!

Can you believe that it is already February?! Looking back into January, what were some of your highlights? Was there a particular student that stood out to you last month? How was your start?  Let's share some of the good things that happened to us!

Kelly G. Kelly G.
asked 02/03/2021 19:36
23 views

2021 Focus

What is your word for 2021? I always dedicate a word to the new year. Last year, I actually picked "resilient" as my word, and I found that so fitting. Also I am a bit shocked that I picked that even before the pandemic, and it was necessary to be resilient through everything.  This year I have chosen the word "enjoy" because through everything I learned in 2020, it is far more beneficial to enjoy something every day then it is to harbor negative vibes.  Let us know what your word is and what it means ...

Kelly G. Kelly G.
asked 01/05/2021 15:36
18 views

Engagement over the holidays

I think it is a great time to share ideas with each other.  So I am wondering how are you planning on staying engaged with your students who are enrolled to start right after the new year? How are you keeping them excited and focused over the holidays? Whether you are at a traditional or non-traditional school, January is usually one of the largest starts of the year so it is great to bounce ideas off each other to help reach all of our goals.  Share in the comments below!

Kelly G. Kelly G.
asked 12/08/2020 19:34
12 views

Predictions on 2021?

So many people are asking me so I thought I'd ask all of you....What does the new world of Admissions look like?  Given Covid, virtual interviews and a new administration that is all about free college, there surely will be changes. What do you think?

Dr. Jean Norris Dr. Jean Norris
asked 12/09/2020 14:24
34 views

Fall Contest -- Impactful Moments

Quick question for all you trainers out there-- Can you please share one of your most impactful moments while training others? 

Kelly G. Kelly G.
asked 10/06/2020 18:01
16 views

Continuing the Conversation from our Live Virtual Training

Thank you to all of you who joined in on today's Live Virtual Training on "Understanding the Effectiveness of your Leadership Style," we hope you enjoyed it! We'd love to continue the conversation here in the forum as we had such great comments and insights from the participants. So please share with us what you learned today during the LVT. Or we'd love if you could share which is your personal leadership style(s) and which styles you would like to add to your own personal library.    As we discussed today, there is a time ...

Kelly G. Kelly G.
asked 11/12/2020 19:28
73 views

Fall Contest -- Root Questions

Let's discuss which of the 7 root questions is your favorite to ask a prospective student and why? 1) Tell me about your current situation 2) What specifically is missing from your current situation that a college degree will give you? 3) What might get in the way of you achieving your goal? 4) What specifically can you do to remove or manage these obstacles? 5) Who else needs to be considered in your decision to attend college? 6) How will you know when you've found the right college for you? 7) How will you manage the ...

Kelly G. Kelly G.
asked 10/06/2020 18:12
19 views

Adapting ACP practices

During yesterday's Live Virtual Training, we discussed adapting the ACP for maximum effort in the virtual world. I am curious, what do you think has been the easiest thing to adapt from face to face to a virtual environment and vice versa what has been difficult? 

Kelly G. Kelly G.
asked 09/30/2020 15:44
54 views

Referral Strategies Anyone?

So what are the magic words or strategies you use to earn more referrals???? I especially like to ask people if they would introduce me to someone vs. just give me a name and number.  An introduction is so much more powerful!

Dr. Jean Norris Dr. Jean Norris
asked 09/14/2020 16:28
27 views

Favorite Question

Tell me what is your absolute favorite question to ask a prospective student and why? I am curious to see if the responses are similar or very different from each other.

Kelly G. Kelly G.
asked 08/13/2020 13:53
10 views

Personal Touch

Typically, the busy fall start is a fun time to be on campus. Everyone is excited and it is just busy with activity. Since most of us are working from home, we might not get to see our new students and check in with them face to face like normal. What are some of the personal touches that you are doing to check in with the newbies, how are you making it meaningful? 

Kelly G. Kelly G.
asked 09/24/2020 13:46
13 views

Four Key Competencies in the age of COVID

One of the most impactful realizations for many in the course of learning the SEA is that when done properly, student interaction is far less about sales and product knowledge (proportionally) than it is about people skills and attitude. How are you actualizing your people skills and proper attitude with your prospective students in the "age of COVID" ?

Doug L. Doug L.
asked 08/20/2020 19:01
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