Mary M. provided the following comments on the NLP Process for Change: "Getting people to articulate their desired state is something that requires a skilled questioner who understands how important framing is. It is a pretty incredible experience when you have a conversation with someone and at the end you realize you have helped them see what could be in their future and truly understand all of the positive changes that will happen. It is so much more rewarding than they way we used to be taught to badger people or “find their pain” to get them to enroll. The more I learn about this, the more I realize I have much more to learn! Dr. Norris is a terrific presenter—she is warm, engaging, and sincere. I love that about the modules. There is an authenticity to all of it that rings true for me. I want to learn more."